While we’d be lying if we said there hadn’t been any controversy or disagreements when it comes to offshoring, overall it can lead to some amazing results in which the positives can greatly outweigh the negatives. While this, of course, depends on the company and what they need to assign to be offshored, it is safe to say that considering offshoring is a good idea for any business.
What is offshoring?
Simply put, offshoring is the same thing as outsourcing — but it always includes sending the work (or getting the work from) another country. Offshoring can either be done from within the company (sending a person within the company to a foreign location or hiring someone living in another country through your own company), or through outsourcing via external means.
For most, the easiest and most reliable way to find an external partner for offshored projects is through a company like Sidago. Sidago offers both experience and knowledge that will help you find exactly the overseas partner you are looking for.
Cost of production and operation
Over the generations, companies have always been on the lookout for ways that will reduce their production and operation costs — and offshoring is exactly the solution to do just that. If a company is able to save money by offshoring, it is then going to be able to increase that company’s ability to sustain itself and to grow and expand more and more. Lowered costs also mean more capital for innovation, research and development, and more. In other words, companies simply improve in general.
More satisfied customers
If a company is saving money without sacrificing quality (as generally happens with successful offshoring work), then it can focus its efforts and capital on other things such as increasing their services and developing new service lines. This will lead to customers who are overall more satisfied and, therefore, spend more money within the company, leading to further expansion of the company itself.
Perhaps most obvious of all is the geographic expansion that offshoring brings to a company. A new market, culture, and country have suddenly come directly into play, and that will help it grow accordingly. If there are any negatives to offshoring, this fact alone balances it out. The company can suddenly directly access its global customers and can increase its offerings in a regional market. Support will be provided in a more timely manner when workers are located in vastly different time zones. Also. when staff is included in a specific region of the world, a better cultural understand of that area (and its customers) exists.
Another important customer service point is the availability to work at all hours. A company that has offshored to countries in significantly different time zones (the United States to India, for example), then there will be people working more or less all the time throughout one day. A person who has a problem and needs to get in touch with your company will have no problem at all — they certainly will get through to someone, and that also leads to further customer satisfaction.
The most common offshored jobs
In general, jobs that are deemed worthy to be offshore are the ones that are relatively routine and office-based work. Out of all the offshored jobs out there, four-fifths of that entire group is comprised of four specific areas of work: office support, computer jobs, management, and sales jobs. These are by no means the only jobs available to be offshored, of course.
The key to successful offshoring
The way to fully take advantage of these multiple growth opportunities is to go in with a plan and with the right partners to help you out. Sidago is happy to provide that partnership, and to ensure that all your offshoring needs are fulfilled, along with meeting your company’s goals and plans.