About Us

About Us

Sidago is one of the leading outsourcing and offshoring firm on the market, and we have given companies the ability to save on operating costs as they grow their business. We can help you perform a variety of functions at a lower cost than doing it in-house. Some of these include:

  • Customer service
  • Tech support
  • Telesales and online marketing
  • Social media management
  • Accounting and bookkeeping
  • Graphic design
  • Logo design
  • Web design

These are some of the common outsourcing examples, but there are many more services our company can provide. Just let us know what you need, and we’d be happy to discuss it.

Outsourcing vs. Offshoring

You may think that the two terms are one in the same, but there is a clear difference between them. Outsourcing is the act of handing off a process to a company that specializes in that area. It can save a lot on operating costs, which can relieve the strain on startups that want to get to the next level.

Offshoring is the act of moving an operation to a different part of the world, and it can still be done in-house. They’re usually moved to an emerging market where labor costs are lower, and it’s commonly done in China, India, and other parts of Asia.

An operation can also be moved offshore through outsourcing globalization, and it save money for both the client and the company providing the service. In some ways, outsourcing and offshoring are two sides of the same coin.

Here is some more detailed information on the outsourcing and offshoring definition differences.


Many people think that outsourcing is the act of moving businesses offshore, but that’s not always the case. While an outsourced operation can be moved offshore to cut costs, it doesn’t mean that it will be. Many different processes can be moved offshore, but outsourcing globalization doesn’t always make sense. Its purpose is to save money, but sometimes there is a sacrifice in quality. In any case, there is a bit of a trade-off when an operation is handed off to another company.

Outsourcing does have one big advantage. Some business operations require a higher degree of specialization, which could give you a better level of quality than doing it in-house. And the cost savings can be significant.

An example of this could be manufacturing. If you need to make a specific part or product, outsourcing could give you the flexibility to only pay for what you need, which could save you both time and money. Certain financial services (such as bookkeeping and accounting) can be given to someone who has a more in-depth knowledge of the process, and it can save you a great deal of frustration.


In an economy that’s centered around globalization, offshoring can benefit both parties. It’s often what many newscasters are referring to when they talk about “outsourcing.” While they’re similar in many respects, one doesn’t constitute the other. Offshoring can involve outsourcing, and many times it does. However, the operation can still be kept in-house.

An example of offshoring would be moving a factory to a country where labor is cheaper, which can provide a great deal of savings for the company. Many of them move call centers to countries like India for the same reason, but it can also give the company certain tax breaks. There could be laws in that country with regard to imports and exports, and it could cut their costs even further.

Globalization offshoring can give the company greater control if the operation is kept in-house, which isn’t offered when it’s outsourced. This is especially true with time-sensitive operations. If a supplier didn’t deliver on what they promised in the time it was needed, it could have serious consequences for the company.

Advantages and Disadvantages of Outsourcing and Offshoring

To decide on outsourcing vs. offshoring, there are many things you have to consider. There are benefits and drawbacks to both, and it will vary from one company to another. It can depend on different industries as well. You need to look at your situation, so you can understand the advantages and disadvantages of outsourcing and offshoring.

While outsourcing may not provide as much quality as keeping an operation in-house, it can provide a great deal of cost savings as you continue to grow your business. There are many outsourcing examples, but there are some common operations that are traditionally outsourced. This can include customer service and tech support, which are often done through outsourcing globalization. In some cases, it can allow a company to get better quality in that part of their business, especially in areas that need a higher level of specialization.

There is one thing about outsourcing and offshoring of which you need to be aware. There could be some hidden costs, which could reduce their benefits. Some outsourcing companies don’t manage certain operations well enough, which can hinder their ability to provide adequate service. Most likely, they have lost contracts because of it.

Outsourcing does come with other disadvantages as well. Certain sensitive information can become more exposed, and it can be mishandled by the company providing the service. This could compromise security, which can be an issue with the following services:

  • Human resources
  • Payroll
  • Recruitment services

Confidential business information can be exposed to someone outside the company, which could compromise security.

You also risk losing the connection with your customers, because the vendor may not be as concerned. They may have many other clients on which they have to focus, which is a common issue with customer service and tech support.

Before you make a decision, you have to take all this into careful consideration. It could save you a great deal of frustration, and it can save you money. Does it make sense for you to outsource or move an operation offshore?

Excellence in Outsourcing and Offshoring

If you want to find the best solution for both outsourcing and offshoring, Sidago has everything you need. We’ve helped many companies in many different industries, and we can provide quality service while reducing your costs.

We hire the best in their respective fields, and all of them are committed to enhancing their careers. We also encourage them to grow as professionals and as people. It’s the only way we can provide such fantastic service to our clients.

If you’re looking for the best solution for outsourcing and offshoring, get in touch with us today!